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‎07-08-2023 09:08 AM

HP Recommended
Operating System: macOS 12.0 Monterey

HP 8020 2022. Mac Apple Silicon Ventura newest version. For several months, it will say The Encryption Credientials have expired. I factory reset printer, it works, I can print and scan. Then months later it comes back, over and over. This error has come back 3 times. Using WiFi connection, not USB cable. I have tried so many solutions on so many websites that I cannot remember them all, and they did not solve the issue. This is a new Mac installation, from about January 2023, clean install, not a migration, so all fresh Macos and Macos-Printer settings. A home user does not need this high of security, how do I permanently remove this error forever. Thank you.

Category:
2 people had the same question
1 REPLY 1

‎07-08-2023 09:35 AM

HP Recommended

Hi,

Please follow below steps to generate a new certificate which should resolve the problem:

https://support.hp.com/us-en/document/ish_7345764-7345853-16

 

Shlomi



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