• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-29-2019 07:53 AM

HP Recommended
Product: M451dn
Operating System: macOS 10.14 Mojave

The latest firmware link for MacOS on the support page for the m451dn is to a small/corrupted file that does not extract/run.

 

https://ftp.hp.com/pub/softlib/software13/COL41922/HP_LaserJet_M350_M450/HP_LaserJet_M350_M450_Serie...

 

Is there a place I can report issues with the website? Is there a place I can download older firmware images/installers?

 

Thanks

1 REPLY 1

‎01-29-2019 10:15 AM

HP Recommended

Hello,

 

Thank you for reporting the issue with the firmware update. It has been escalated to the appropriate team. We apologize for any inconvenience. 

I work on behalf of HP
Regards,
StretchMusic

If the answer provided resolves your issue please press the thumbs up button in order to make the answer available to others.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.