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‎05-14-2021 12:51 PM

HP Recommended
Product: HP p1102w
Operating System: macOS 11.0 Big Sur

I am at my wits end. Everything was working, but when I removed printer settings now my Macbook won't recognize my printer.

 

HP Smart app does not recognize when it's plugged in with USB.

 

I have followed every guide on here including uninstalling and reinstalling all possible software.

Category:
3 REPLIES 3

‎05-14-2021 04:30 PM

HP Recommended

Hi,

Try following the Resolution section below, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...


Shlomi



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‎05-15-2021 11:09 AM

HP Recommended

Thanks for the response, but this doesn't work. I'm on Big Sur 11. Followed the link to install the drivers, got the following error message when trying to install:

 

“HewlettPackardPrinterDrivers.pkg” can’t be opened because Apple cannot check it for malicious software.

This software needs to be updated. Contact the developer for more information.

 

Sadly you guys have outdated software for Big Sur. Please help.

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‎05-17-2021 09:20 AM

HP Recommended

Someone please help

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