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‎11-12-2021 10:11 AM

HP Recommended
Product: office jet 8600 N911g
Operating System: macOS 11.0 Big Sur

I upgraded to MacOS 12. the OS does not recognize my scanner on the office jet 8600 N911g. I can scan using HP Easy Scan but I want the OS to recognize the scanner so I can use it wit other software. Suggestions?

1 REPLY 1

‎11-17-2021 02:19 PM

HP Recommended

@deanster2u

 

Welcome to the HP Support Community.

 

Do you get any error message?

 

This document might help you: https://support.hp.com/us-en/document/ish_2275901-2074064-16. Check the FAQ section below as well for different scanning methods.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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