MacOS monterey driver solution?

[elcruzdesign]

So, i upgraded my computer and my deskjet 4155 printer has been rendered useless... I can't print wirelessly anymore.

Is there a solution or any Monterrey support coming?

Thanks,

[sandytechy20]

@elcruzdesign

Welcome to the HP support community.

Are you getting any error messages?

Could you elaborate on the issue for better undersanding?

[elcruzdesign]

Sorry - I don't see your message. @sandytechy20

[sandytechy20]

@elcruzdesign

Kindly reply with the requested information for further assistance.

[elcruzdesign]

The only message I get is when I’m in the HP smart app, it says connection status inactive. I’ve tried redownloading the app, Reinstalling the printer, and attempted looking for new drivers. It’s coming up at not connected to the internet… I’ve been able to print via usb connection, but that’s not convenient for me.

[sandytechy20]

@elcruzdesign

I'd like to know the following to isolate the issue further-

1.) Are the printer and Mac connected to the same network?

2.) Is your router dual-band enabled i.e., both 2.4GHz and 5GHz? If yes, make sure the dual band has different SSIDs for 2.4G and 5G networks.

3.) What is the distance between the router and the printer?

4.) Is there an antivirus software installed on your Mac?

5.) Could you perform a ping test  and let me know the results? Use the printer IP address to perform a ping test, the printer IP can be located by selecting the wireless icon on the printer display.

Perform a ping test to check the connectivity

1. Click Applications > Utilities > Terminal.
2. type ping "IP address" and press enter

Wait until 10 pings have been performed and then press ctrl c on the keyboard and hit return. 

The results will appear .

Share the ping test results.

The wireless status menu on your Mac should also give us quite a lot of information that would help us identify the issue. You can press and hold option-click the WiFi icon and then use shift-command-5 to take the screenshot. Press the space bar when the icon turns into a camera. Share the ping test results and the screenshot with us.

Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.  Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The software comes built-in with Apple's macOS and iOS operating systems. 

Keep me posted.

Cheers.