Macbook Pro can't print from Chrome on HP OfficeJet Pro 9015 but CAN print from Preview or PDF orWor

[michaelbader1]

When try to print from Chrome, I get this error message:  The selected printer is not available or not installed correctly..

But it Is installed...it is the only printer choice-- OfficeJet Pro 9015

Plus I can print if I save to PDF and then print THAT.  I can print from Word and every other app.

[KrazyToad]

@michaelbader1

Do you experience the same issue with other browsers?

If the issue is only with Chrome, I suggest you check for Chrome updates and if the issue persist then Reset Chrome

1. On your Mac, open Chrome.
2. At the top right, click More .
3. Click Update Google Chrome. ...
4. Click Relaunch.

To Reset Chrome follow these steps

1. On your computer, open Chrome.
2. At the top right, click More   Settings.
3. At the bottom, click Advanced
4. Under "Reset Settings," click Restore settings to their original defaults  Reset Settings.

Let me know how it goes 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[michaelbader1]

thanks...but my version of google chrome is THE LATEST ONE.

BUT--SAFARI DOES NOT HAFE THE SAME PROBLEM OF PRINTING FROM A WEB PAGE!

[KrazyToad]

@michaelbader1

Since Safari is working, then it's an issue with Google Chrome.

Have you tried resetting the Google Chrome as suggested?

1. On your computer, open Chrome.
2. At the top right, click More   Settings.
3. At the bottom, click Advanced
4. Under "Reset Settings," click Restore settings to their original defaults  Reset Settings.

[michaelbader1]

I reset settings in Chrome but no success...still won't print from Chrome 

[Kumar0307]

@michaelbader1

That's unfortunate. Try reinstalling the Google Chrome app on your MAC.

Refer to this document to know how to uninstall Chrome. To install it, you may refer to this document.

Try printing.

Keep me posted.

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!