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HP Recommended
OfficeJet Pro 9020
macOS 10.14 Mojave

While AirPrint is very handy in setting up a printer, it does not ideal for a school setting.  I have students printing to this printer for whatever reason.  I need the actual Macintosh drivers so I can install it on a few computers that need to print to this printer but can not find them on hp anywhere.  Are the days of actual print drivers gone?  

 

Thanks.

5 REPLIES 5
HP Recommended

Hi @tsextro,

 

I'd like to help!

 

I understand you are trying to find the drivers for your printer.

 

The OfficeJet pro 9020 series full-featured drivers are not available for mac os 10.14.

 

You could install HP Smart from the App store to be able to use the printer settings.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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HP Recommended

When you use the HP Smart app, it just defaults to AirPrint which defeats what I'm trying to do.  

HP Recommended

Did you install HP Smart from the HP website or from the App store?

 

Let me know!

HP Recommended

App store

HP Recommended

Try updating mac and printer firmware
 

To update the printer's firmware, refer - HP Printers - Updating or Upgrading Printer Firmware 
 To update Mac, try these steps - How to update the software on your Mac

 

Uninstall the HP Smart applications - 

 

Note: when you uninstall the application the devices added to the application will be removed and you might have added the printers back again.

 

Please remove /Users/Username/Library/Containers/HP Smart/containers.plist and then launch HP Smart from the Applications folder and go through the setup again.

 

Here is a document on how to pint using HP Smart-HP printer setup (HP Smart app)

 

Hope this helps!

 

Keep me posted!

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