Margin on right of print side too large

[jmatras]

I am using Photoshop Elements 15 to print photos on my Envy Photo 7855, and when I set an image to print 4x6, the image size is 5.5 inches wide, with a 1/8 inch margin on the top, left and bottom sides, but an 5/8 on the right side. Apparently the photo is being compressed horizontally (but too little to actually see). 

I'm not sure whether the problem is printer setup, something about Photoshop, or what...but with a printer called Envy Photo and Photoshop, shouldn't the photo be correctly sized? It's not a real problem...other than the photo looks strange in a frame with a big right margin.

There must be a setting I'm missing with either the software of the printer. Has anyone else had this problem?

[Dragon-Fur]

@jmatras 

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The image / photo might not be the exact shape (pixel size) as the size / shape of the printed output, in your case printing the image at 4x6 inches.

This is the Aspect Ratio.

Try centering the image in both horizontal and vertical positioning to even the margins.

If Photoshop can center the object being printed, the setup can help the results appear more the way you expect.

What else?

HP Smart for Windows - Print and scan software

• “Get” the application from the Store  >  HP Printers - Using the HP Smart App (Windows 10)

Open the image in HP Smart

Select Orientation

Select Paper Size

Select Photo Size

Select a layout (one photo)

Select Borderless Printing (if desired)

Select Scaling = Crop

Check other settings, including those in More Settings

Assuming the Full Feature / Full Driver printer software is installed,

Example, In More Settings > select a shortcut for Borderless printing (if using)

Click to save settings in More Settings

When ready, click to Print

Example

HP_Smart_W10_Borderless_Print_4x6_2

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Programs / Software like  Paint (mspaint) can be used to print photos.  Once the basics are understood, the program is fairly easy to use and will might even work in a user restricted environment.

Example - Paint Image - Center Horizontal / Vertical

Print_Photos_Paint_2FD

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Irfanview > Brilliant Free Photo Viewing and Print Software

 Irfanview provides an exceptional software experience that can be used for a variety of scan and print tasks, including the “Mirror” or horizontal flip function plus several other options not found elsewhere.

• Create a Restore Point (optional, recommended)
• Download the appropriate version (32bit or 64bit) of the program from the Website and install the program
• Additional information at the website, including:  FAQ

NOTES

• Both 32bit and 64bit versions for Windows are available.
• Irfanview is also available as an Windows 10 Application from the Microsoft Store

For example,

Irfanview 64bit version – Information and Download

Software and All Plugins for 64bit version:  https://www.fosshub.com/IrfanView.html

Includes Plugin for creating Multiple-page PDF files for images (Poster or large paper printing)

Includes access (where available) to Scan with HP Twain > Adjust settings > Save

How to find Help within the Irfanview software

Once installed, open the software > tab Help

Examples

Irfanview_Custom_Print_Size_1Irfanview_Print_1

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 7855 All-in-One Printer 

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[jmatras]

Thanks for the reply. I made a comparison of the print and I can see that's what's happening is that the right edge of the photo is not being printed.

Here's what I've done. I took the original photo, actually a slide from an old Instamatic camera, so it was square, and cropped it on Photoshop to a 4x6" aspect ratio. When I printed it off photoshop, I got the right edge, about a half inch, cropped, leaving that side of the print unprinted.

I took the photoshop-cropped 4x6 photo and printed it using the hp smart app and I got exactly the same result.

The preview of the print with both photoshop and hp smart showed the full 4x6 photo with the 1/8-inch margin.

It's just as if the printer decided to quit printing before it got to the end of the image.

[Dragon-Fur]

@jmatras 

You are welcome.

Well, if you have access to the original square photo file, you could try printing that on a larger bit of paper...

I would have thought Paint Or Infanview could center the image.

The "chopping" effect is something else - perhaps a less than perfect "crop" result (from editing the original image file).  ?

What else?

Ideas...

Check your "cropping" - that is, check the pixels size in the image you edited into the 4x6 format.

Switch OFF Aspect Ratio in the Print software to keep the image from trying to further adjust your crop efforts.

Check the Pixel Size and how it translates to the size of the paper you are using.

Example

• Optional:  Use Aspect Ratio Calculator to ensure the shape of the photo will fit on the shape and size of the paper you wish to use for the print
• Optional:  Use Pixels to Print Size Calculator (calculator #2 on the page) to calculate the Pixels to Print Size

Example

Band_Tails_Aspect_Ratio_4in_1

The example shows a "less than perfect fit" if the image is printed on 4x6 inch paper.

This image was one that I hand cropped to use with various print examples, in fact.

I cannot check Photoshop for you - I've not had it installed for a while and would likely need to update / purchase a newer version.

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The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

[jmatras]

Thanks for all the research and reporting you've done on this. Just so we're on the same page on this. The photo I am trying to print was cropped on photoshop to a 4x6 aspect ratio. So there should be no problem with the source file.

However, I tried something else that I just thought of. My wife has an ENVY Photo 7100 series printer and it's on the same wifi network as my 7855.

So without making any changes, I printed the photo on her printer...and it came out properly showing the entire photo with a consistent 1/8-inch margin (which is what I want). My 7855 is lopping off about 5/8-inch of the right side of the photo, not printing it (Actually, it's looping of 1/2 inch. The extra 1/8 inch is the margin as on the other sides of print).

So I tried ArcSoft PhotoStudio. It printed the entire photo but it was offset to the left by a 5/8-inch (1/2"+1/8"). but resized rather than cropped to achieve that.
Somehow the printer is determined that six is equal to five and a half. Does that make any sense? It's a brand new printer, btw.



I looked again at the Photo

Trying to see if I could replicate that on /my/ printer, I switched the destination printer and reset the