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Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Office Jet 5740

Hello. Have had this printer for many years with no problems. It now won’t print and advises to use HP Colorlok paper. Have tried a complete reset and can not get rid of or by this message. We believe my wife did something on her laptop while trying to print that brought this message. Need Help. TY. 

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