Microsoft Word Does Not Show Duplex Printing Option

[Louis_Koh]

Hi,

I have recently bought a HP Pavilion AIO desktop. I realized after installing my printer that all programs (e.g. Excel, Powerpoint, adobe acrobat reader etc) offers the option of duplex printing, with the exception of Microsoft Word 2017. 

I tried deleting and reinstalling the printer driver several times, but to no avail. 

Is there anyone who has faced a similar problem and managed to overcome it? 

Thank you.

Regards,

Louis

[ShlomiL]

Hi Louis,

What is your printer model?

Make sure the Automatic Duplexing option is enabled for the pritner as following:

Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.

If there is still no change, click File > Print from Word and then click the Proerties button, may you then select duplex printing from within the Printing Preferences dialog itself?

Shlomi

[Louis_Koh]

Hi Shlomi, 

Thank you for your suggestion. 

When I got to the Device Settings tab of Printer Properties, it show the image below.

However, despite not having the duplex printing option available in this tab, I do have the choice of printing dupelx using Excel, Powerpoint etc, except for Microsoft Word. 

Clicking File > Print does not provide an option for duplex printing as well.

Any other possibilities?

Thank you.

Regards,

Louis