• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP OfficeJet Pro 9730e Wide Format All-in-One Printer

The Scan to Network Folder does support `Any Size`, however, when creating Quick Sets on 9730e, it is not allowed to create an item with `Any Size` as the `Original Size` field.

Screenshot 2025-04-24 at 23.58.57.png

1 REPLY 1
HP Recommended

Looks like a firmware bug -- I created 2x Scan to Network Folder Quick Sets for my 2 NAS servers. One of the tasks allows me to choose from a long list of file sizes (including Any Size) and can select up to 600 DPI, while the other tasks only allow me to choose from a limited list of file sizes and are limited to 300 DPI. Lmao.

 

Screenshot 2025-04-25 at 00.03.26.pngScreenshot 2025-04-25 at 00.03.07.png

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.