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HP OfficeJet Pro 9730e Wide Format All-in-One Printer

Hi all,

I am using the HP OfficeJet Pro 9730e, and noticed that the Scan to Email feature doesn't seem to detect the document size (dimensions) automatically. I couldn't set Original size to be Any Size. However, the Scan to Network Folder feature handles this correctly and allows me to set it to Any Size. Also, I observed that only limited options for Original Size are provided for Scan to Email.

Screenshot 2025-04-24 at 22.45.11.pngScreenshot 2025-04-24 at 22.45.25.png

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