Missing or Failed Printhead

[Catlady123]

My printer is giving me an error message that says: The printhead appears to be missing, not detected, or incorrectly installed. I've tried to unplug the power cord and restart the printer but this did not work. I read this here in the community. Does anyone know how to resolve this problem? Thank you.

[KrazyToad · Accepted solution]

@Catlady123

Welcome to HP Community

I have gone through your Post and would like to help

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c04100778 based on the Cartridge type

Keep me posted

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[Catlady123]

Thank you for helping me. Unfortunately, the troubleshooting did not work. I ordered a new printer. The HP 6700 all in one was 8 years old. It was time. Thank you so much! Have the best day possible! Catlady123

[Catlady123]

Hello KrazyToad,

I clicked on Solution Accepted. The information and guidance was extremely helpful. Even thought I had to buy a new printer, I wanted to do all I could  to see if the old one could be fixed. Best, Catlady123. The Printhead can not be replaced in my case.Have a good day.

[KrazyToad]

@Catlady123

Thanks for keeping me posted

Do visit our HP Support Community and drop us a message anytime you need help

Thank you

[Mary_48]

I have taken the printhead out and put back in 3 times; does not help.  I have unplugged 2 things in the back and replaced.  I have taken out the ink cartridges out and replaced  - still nothing.   I have printed the diagostic and nothing.  the Print quality, align printhead, clean printhead & line feed calibration.  The first time I did - got the print quality was OK but the rest were missing a lot of stuff.   Can this be fixed or should I just get a new printer?

[Catlady123]

I did all of the troubleshooting as well. I got a new printer. Get a new printer. That is the best thing to do at this time. Thank you for sharing your experience with me.