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‎11-24-2025 07:54 AM

HP Recommended

Hi there! I bought a new HP Pro 8715 but the setup cardridges are missing. No possibility to bypass the setup. No setup cardridges are offered online. Please support! Thank you in advance!

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-24-2025 08:22 AM

HP Recommended

Let me know which of the following, if any, work!!!

 

This bypass video might work or possibly this one

HP Officejet 6978, 6962, 6968, 6950
Officejet Pro 6830
HP PageWide 57750dw, 57750, 477dw,
HP OfficeJet Pro 7740
HP OfficeJet Pro 8035, 9010, 9015 8025


7155 8210 7200 7255 7858 7830 5222 7800 6975 8710 8035 8715 8028 6930 b210a

OfficeJet 9730e code

So on the printer screen you see * and # to bypass it I tap * # * * I open the printer access door and close it again. This method helped me bypass the setup cartridges and now the printer is fully functioning.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

Reply
1 person found this reply helpful
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2 REPLIES 2

‎11-24-2025 08:22 AM

HP Recommended

Let me know which of the following, if any, work!!!

 

This bypass video might work or possibly this one

HP Officejet 6978, 6962, 6968, 6950
Officejet Pro 6830
HP PageWide 57750dw, 57750, 477dw,
HP OfficeJet Pro 7740
HP OfficeJet Pro 8035, 9010, 9015 8025


7155 8210 7200 7255 7858 7830 5222 7800 6975 8710 8035 8715 8028 6930 b210a

OfficeJet 9730e code

So on the printer screen you see * and # to bypass it I tap * # * * I open the printer access door and close it again. This method helped me bypass the setup cartridges and now the printer is fully functioning.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎11-24-2025 11:46 AM

HP Recommended

The first one was working. Although I can´t see that "Back" icon on the touch screen. the button still works.

Thank you very much!  😃

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