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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Missing setup cartridge ENVY 6000e

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06-03-2025 10:55 PM
Hi, I recently received a second-hand HP ENVY 6000e printer from a friend. Unfortunately, it didn’t come with the original SETUP cartridges, and now I’m stuck with a “Use SETUP Cartridges” error on the HP Smart app. The printer won’t proceed with any printing tasks unless I insert those specific cartridges.
Is there any way to bypass this requirement and register the printer under my HP account? Any tips, workarounds, or experience sharing would be truly appreciated! Thank you in advance
06-05-2025 02:18 AM
Hi @SunnieSun
You may follow the steps from the next message:
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.