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ENVY 6000e

Hi, I recently received a second-hand HP ENVY 6000e printer from a friend. Unfortunately, it didn’t come with the original SETUP cartridges, and now I’m stuck with a “Use SETUP Cartridges” error on the HP Smart app. The printer won’t proceed with any printing tasks unless I insert those specific cartridges.

Is there any way to bypass this requirement and register the printer under my HP account?  Any tips, workarounds, or experience sharing would be truly appreciated! Thank you in advance

1 REPLY 1
HP Recommended

Hi @SunnieSun 

You may follow the steps from the next message:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.