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‎12-19-2025 02:13 PM

HP Recommended
Product: HP OfficeJet 8012 All-in-One Printer
Operating System: Microsoft Windows 11

Hello together,

 

i started my printer after long tome ago and resetted it. Now the printer tells me to add "setup cartridges". I do not have them anymore and i dont know where to get them. Is there any chance to bypass this ? 

 

Thank you for any help!

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2 REPLIES 2

‎12-22-2025 06:28 AM

HP Recommended

Hi @pet2000,

 

Welcome to HP Support Community! 

  

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

  

Let me know if this helps. 

  

Please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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‎12-22-2025 06:53 AM - edited ‎12-22-2025 06:54 AM

HP Recommended

Hello @Kuroi_Kenshi, 

 

i have no messages in my inbox.. can you send it again pls? 

 

Thanks and regards

 

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