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‎06-17-2021 05:33 PM - last edited on ‎07-13-2021 03:35 PM by Retired

HP Recommended
Product: Hp deskjet plus 4155 printer

my setup cartridges is missing i would like for you to email me instructions on how to bypass the setup cartridges so that I will be able to print.

Category:
1 person had the same question
1 REPLY 1

‎06-20-2021 07:25 AM

HP Recommended

Hi@debdeb2, Welcome to the HP Support Community!

 

 

As I understand, you're getting an error message while using set up cartridges in your printer. 

 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

 

Have you tried regular ink cartridges? 

 

Step 1: Make sure the ink cartridges are compatible

Step 2: Make sure the ink cartridges are correctly installed

Step 3: Clean the electrical contacts

Step 4: Reset the printer

Step 5: Clean the ink cartridge contacts again

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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