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HP Recommended
HP Color LaserJet Pro MFP M182nw
Microsoft Windows 11

We recently moved to a new home and I am trying to setup my laser printer and it is prompting me for a password, but the administrator password I setup doesn’t seem to work. How do I reset the machine so I can set it up again?

1 REPLY 1
HP Recommended

@print-daddy

 

Welcome to the HP support community.

 

I understand that you want to reset the printer password. I am glad to assist you.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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