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HP Recommended
3050A
macOS 10.15 Catalina

My HP 3050A suddenly wont print with Mac OS Catalina 10.15.7 I get warnings of malware when I try.

11 REPLIES 11
HP Recommended

I have the same issue. I'm unable to print on my HP ENVY 7640 using MAC OS 10.15.7 And I am getting the malware warning too.

HP Recommended

I have the same issue.  Malware pop-ups indicate damage to computer if problem isn't resolved.  My OfficeJet Pro 8600 will not prints despite installing new drivers from HP for this printer.

HP Recommended

__My Macbook Pro OS X catalina has been printing from an old HP laserJet 1200 connected via USB without any problems.

__But this morning  I  updated the system software, and suddenly developed a  problem with print jobs hanging.

__Also got a malware message, which I had never encountered before, when I tried to delete and reinstall the printer driver.

__After a few annoying hours, the following has restored Mac and HP LJ 1200  connectivity, and I can finally print again.  Hope it may help others to avoid hours of frustration.

__________________

1. enter Printers and Scanners from System Prefs

2. use (-) minus sign button to delete the printer

3. use (+) plus sign button to add the printer back using the GENERIC POSTSCRIPT PRINTER option from the "Use" menu.

(Do NOT use the HP LaserJet 1200 option which is also available from the "Use"menu.  Apparently the software update has introduced some incompatibility which now prevents this driver from working.  BTW, the icon in the doc will look different.  Printing with generic ps driver seems a little slower, but just happy to have it working again.)

 

 

 

HP Recommended

The solution is to download (and install) this package which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen...

 

Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!

 

If this solved your issue, please thumbs up and mark as solved!

HP Recommended

Let me know if it works for you!

HP Recommended

The link does not take me anywhere. When I copy and paste it into browser, the message is that site cannot be reached.

HP Recommended

Did you right click to copy? The whole link isn't in plain text.

HP Recommended

Nothing works, not the installation, nor the using generic printer under USE. Any other ideas.  Everytime I go to print, I get the warnings that say HP is going to destroy my computer.

HP Recommended

Do things -in this order!

 

The solution seems to be to: Use Easy Start (https://support.hp.com/us-en/drivers/selfservice/hp-easy-start/7376041 - make sure your OS is correct) and see if your printer is supported. If not, move on to the next steps.

Uninstall your printer USING THIS METHOD ONLY (NOT EASY START, NOT EASY ADMIN): Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners. Then restart your computer.


Download (and install) this package (From HP FTP) which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen... If the link comes up blank, try right/control clicking and saving it.


The install takes a bit. Let it run, even if it seems like it stalled out! When it completes, restart.


Then reinstall your printer using: Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners, and use the default drivers. If drivers do not show up, download and install the 5.1 driver package from here: https://support.apple.com/kb/dl1888?locale=en_US . Then restart your computer.


It is NOT the same as the driver package, Easy Start, or Easy Admin other people are recommending.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.