My HP 7300 printer keeps saying IN USE AND WONT. PRINT ANYTHING.

[Phlwoodman]

Printer Keeps Saying Busy and WONT PRINT ANYTHING ELSE 

[Sneha_01]

Hi @Phlwoodman,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your printer keeps saying "Busy" and won't print anything else, here are some troubleshooting steps you can try:

1. Cancel Print Jobs

• Go to your computer's Printers & Scanners settings.
• Find your printer in the list, click on it, and select Open Queue.
• Cancel any print jobs that are stuck or still in the queue.

2. Restart the Printer

• Turn off the printer, unplug it from the power source, wait for about 60 seconds, then plug it back in and turn it on again.

3. Check for Connectivity Issues

• Ensure the printer is connected to the network properly (if it's a wireless printer).
• For USB connections, make sure the cable is securely connected to both the printer and the computer.

4. Reset the Printer

• Some printers have a reset option in the settings menu. Check your printer's manual for specific instructions on how to perform a factory reset.

5. Update Printer Drivers

• Visit the HP website to download and install the latest drivers for your printer model.

6. Run Printer Troubleshooter (Windows)

• On Windows, go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Printer and run the troubleshooter.

7. Check Printer Settings

• Make sure the printer is set as the default printer on your computer.

8. Look for Error Messages

• Check the printer’s display for any error messages or warnings that might indicate what the problem is.

9. Clear Paper Jams

• Even if it seems unrelated, double-check for any paper jams that might be causing the printer to remain busy.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support