My HP C3180 has stopped recognizing my computer; however, it will print from other computers.

[slyboj]

My printer suddenly stopped recognizing my MacBook Air.  It will print from other computers, just not mine. Tried to download the software, but I can't find it online.  Any suggestions?

[Kumar0307]

@slyboj, Welcome to the HP Support Community!

Make sure the USB cable is connected between the printer and the MAC

Check the connectivity

1. From the Apple menu, choose About This Mac.
2. Click System Report.
3. Under the Hardware heading on the left side of the System Information window, click USB.

USB 3 devices appear under USB 3.0 Bus, and USB 2 devices appear under USB 2.0 Bus. The printer should be under the USB 2.0 Bus

Install the printer driver Via Apple Software update as the driver is not available in HP Support site.

1.) Use the steps available here to update the software on Mac.

2.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

3.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

4.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.

5.) Click the plus sign, click Add Printer or Scanner, click the printer name.

6.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. Then click Add.

7.) Try to print.

Let me know how this goes.

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