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Microsoft Windows 11

My printer worked perfectly until yesterday.  Today I received a message that it was offline.  I checked my setting and my printer driver has dissapeared rom my settings.  I tried to download another but received the message that my warranty has expired.  I have had this printer only for 2 years.  How can I download a driver?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @FemaleHiker 

 

Please download driver from the next link:

>> https://support.hp.com/us-en/drivers/swdetails/model/11262035/swItemId/al-242680-4

 

  • ferRX_0-1713255289503.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @FemaleHiker 

 

Please download driver from the next link:

>> https://support.hp.com/us-en/drivers/swdetails/model/11262035/swItemId/al-242680-4

 

  • ferRX_0-1713255289503.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Thank you so much.  It worked.

HP Recommended

Great 😊 glad to know the driver worked !

Happy printing !

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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