My HP ENVY 4520 series printer will not print color

[DaveW16]

Ever since I upgraded to Windows 11, my HP ENVY 4520 series printer will not print any colors. Only prints in greytone. I have reinstalled the printer driver several times to fix this problem, but it will not go away. I have drilled down in the printer setup to color setup, and found it is set to greytone. When I try changing to color printing, the driver ignores my changes and reverts to greytone. Please help! Is there another driver more compatible with Windows 11?

[ferRX · Accepted solution]

Hi @DaveW16 

1. Try to install the next driver for your printer:

>> https://ftp.hp.com/pub/softlib/software13/printers/EN4520/EN4520_Basicx64_36.0.72.exe

2.  Also you can try to reinstall HP driver once again, just to check if color print is back again.

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[DaveW16]

Thanks for your suggestion. Before receiving your fix, I did another reinstall of the HP driver and the color printing finally started working.  Appreciate your help.

[ferRX]

Great 😊, nice to know that your printer is now working !

Happy printing !

Best regards,

ferRX.