My HP ENVY 7155 defaults to the photo tray (which is empty) and will not print from main tray. Help!

[TayBeard]

Hi! When I turned my HP 7155 printer on the other day, it said it had been recently updated. Yippie! I went to print and it keeps telling me that it cannot because it is out of paper. Yes, true, but only in the photo tray, which I am not trying to use. All of my preferences have now been set to the main tray. I have tried everything I know to try, including unplugging the printer and uninstalling the HP Smart App. I have no idea why it is doing this, but if anyone has any tips, that would be great because I am about to throw it in the ocean. 

[Dragon-Fur]

@TayBeard 

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A couple of places to check...

Reminder:  Simply ignore anything you've already tried.

• Check the paper size / type settings on the printer display panel
• Check / Adjust the settings in the Embedded Web Server (EWS) for Tray and Paper
• Make sure your Preferences > Shortcut is defaulted (selected) as Plain Paper
• Set the Source (Tray) as opposed to leaving "automatic"

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

Example

Retain_Printing_Preferences_1

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HP ENVY Photo 7155 All-in-One Printer 

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