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‎04-19-2023 07:02 AM

HP Recommended
Product: HP ENVY 4525 All-in-One Printer
Operating System: Microsoft Windows 11

My wi-fi connected HP Envy 4525 printer has functioned since 2019, but now it suddenly won't print.

I have uninstalled and reinstalled the printer. Printer driver has been downloaded from HP server. The printer firmware is up to date. There is no print jobs in the print spooler. When I click the print button, "Spooling - Printing" is quickly shown in the Print Job window.

To me it looks like the PC does what it should, but the printer does not react on the print job sent to it.

I have with no luck used "HP Print and Scan Doctor" and "HP Support Assistant".

The printer name is indicated as "HPF51064 (HP ENVY 4520 series)".

The printer driver is "Microsoft IPP Class Driver".

Any ideaas on how to make my printer function?

 

Category:
1 REPLY 1

‎04-19-2023 08:01 AM - edited ‎04-19-2023 08:28 AM

HP Recommended

I have now connected my printer through a USB-cable - and it fails exactly as before!

This time both printer name and driver is named "HP ENVY 4525 series".

---- and by the way: This is the second PC that fails on both USB and wi-fi printing!

(After not being able to fix the problem on the first Windows-10 PC, I installed the printer on another Windows-11 PC. And still I am fighting with the same error!)

 

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