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‎03-03-2025 07:45 AM

HP Recommended

My HP Ink Tank wireless 410 series is not able to connect to my lap top. I have tried reinstalling also but didn't work. kindly guide me  

Category:
1 REPLY 1

‎03-06-2025 12:01 PM

HP Recommended

Hi @Rishikanta,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

 Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove the USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till the warm-up period finishes and the printer is idle

Update the printer firmware 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating the printer firmware.

click here and follow the troubleshooting steps-  HP printer setup (Apple AirPrint for iPhone, iPad)

click here and follow the troubleshooting steps- HP printer setup (HP Smart app)

click here and follow the troubleshooting steps- HP printer setup (Wi-Fi network)

click here and follow the troubleshooting steps- HP printer setup (Windows built-in driver)

click here and follow the troubleshooting steps HP printers - Wi-Fi connection is lost after a router or network settings change

click here and follow the troubleshooting steps  Troubleshoot a Wi-Fi connection to an HP printer 

click here and follow the troubleshooting steps Find the wireless network password or PIN to connect an HP printer

 

Uninstall the printer drivers from the device manager and reinstall 

 

Let me know how it goes.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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