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Locked

‎07-16-2021 07:59 AM

HP Recommended
Product: OfficeJet 7510
Operating System: Microsoft Windows 10 (64-bit)

My HP OfficeJet 7510  does not support the A3 paper format any longer. Have downloaded and reinstalled  OJ7510_Full-Webpack_35.0.72-1 three (3) times but not able to select the A3paper format

Category:
1 person had the same question
1 REPLY 1

‎07-22-2021 02:40 PM

HP Recommended

@StevenPriem

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

  • Are you trying to print images on normal paper or photo paper?
  • Do you receive an error message?
  • Have you tried printing from other applications and checked if it helps?

Meanwhile, I did some research on this case and found that the A3 paper size is supported by the printer only for Normal paper. Please review the "Supported paper sizes" from the printer specifications. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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