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‎04-07-2024 01:06 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I am running WIndows 10 (64-bit) operating system and for some reason my HP Officejet Pro 6978 All in one printer driver is no longer available?  Attempted to reload driver results in same error, driver is unavailable.

What do I need to do to properly reinstall and get my laptop to recognize my printer.  Mobile device has no problem finding.

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3 people had the same question
1 REPLY 1

‎04-07-2024 01:28 PM - edited ‎04-07-2024 01:28 PM

HP Recommended

This video might be helpful to connect WiFi
https://www.youtube.com/watch?v=XiHpbvuYq6U

You may need to reset the printer first
https://www.youtube.com/watch?v=82XsvFdz27E

full feature driver package for windows
https://ftp.hp.com/pub/softlib/software13/printers/OJ6970/Full_Webpack-40.16.1234_1-OJ6970_Full_Webp...

DeskJet Reference

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