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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
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HP Recommended
HP OfficeJet Pro 9125e All-in-One Printer
Microsoft Windows 11

How do I set-up my HP Probook 460 G11 PC to be compatible with my HP 9125e printer? The PC uses WiFi-6 (802.11x) and the printer either 2.4 GHz or 5 HHz. Both the computer and printer are connected to the same network name, so I think the problem might be the different speed networks have the same name, rather than different names to distenguish them.

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