My HP computer will not recognise my P1102 w printer at all

[Ixelles208]

My Laserjet P1102w was working fine. then it would not print PDFs at all.
I decided to re-install it.
Now the computer (HP Pavillion) will not recognise the printer which is right next to it connect by USB.
i have tried every troubleshooter. I have download the driver again but it will not recognise the printer at all.

Can anyone help?

Any ideas please?

[Jay_G24]

Hi @Ixelles208,

I'd like to help!

Use these tips and procedures to help troubleshoot and avoid USB connectivity issues.

• Restart the printer and the computer: Restarting the computer and the printer can clear possible error conditions.

• Reconnect the cable: Disconnect and reconnect the USB cable from the printer and the computer.

• Connect to a different USB port: Connect the cable to a different USB port on the computer.

• Disconnect from a USB hub or docking station: If you are using a USB hub or docking station, try connecting the cable directly to the computer.

• Try a different USB cable: Use a different USB cable. HP supports USB cables less than 3 m (9 ft 10 in) in length.

• Disconnect other USB devices: If you have several USB-connected devices, such as another printer, the computer might not have sufficient power supplied to the USB ports to detect all of them. Disconnect any other USB devices that are not in use.

NOTE: 

Be sure that the printer is connected to a 2.0 USB port in the computer.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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