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Microsoft Windows 11

I was given an HP Deskjet 2755

I have tried to wirelessly hook it up to my laptop -- operation failed.  An additional message displays says needs driver.

I'm a novice

how to I find and install the driver on my laptop please 

1 REPLY 1
HP Recommended

@CndSandra, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

To install the driver for your HP Deskjet 2755 onto your laptop, follow these steps:

Navigate to HP Support.

In the search bar, type "HP Deskjet 2755" and select your printer model from the list.

Click on the "Software and Drivers" option.

Ensure you select the operating system that is installed on your laptop (e.g., Windows, macOS).

From the list of available drivers, download the recommended driver package for your printer.

Once the download is complete, open the downloaded file and follow the on-screen instructions to install the driver.

After installation, use the HP Smart app or the HP Easy Start software to complete the setup and connect the printer wirelessly to your laptop. Ensure your laptop and printer are connected to the same Wi-Fi network.

 

Reference: 

HP Printer setup using Wi-Fi or wired network or USB cable | HP® Support

HP printer setup (HP Smart app) | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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