My Hp printer power cord does not fit. I'm having a hard time to turn it on

[Joymar28]

The power cord of my printer does not fit. I'm having a hard time to turn it on because the cord is loose and it remove easily. 

[Sneha_01]

Hi @Joymar28 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP printer's power cord is not fitting properly and is loose, here are some steps you can take to troubleshoot the issue:

1. Check the Power Cord and Connector

• Inspect the Connector: Examine the end of the power cord that connects to the printer. Look for any visible damage or debris that might prevent a secure connection.
• Try a Different Outlet: Plug the power cord into a different electrical outlet to rule out issues with the outlet itself.

2. Use the Correct Power Cord

• Verify Compatibility: Ensure that you are using the correct power cord for your specific printer model. Using an incompatible cord can lead to a poor fit.
• Replacement Cord: If the cord seems damaged or is not the correct type, consider purchasing a compatible replacement power cord.

3. Check the Printer's Power Port

• Inspect the Printer Port: Look at the power port on the printer for any signs of damage or wear. If the port is loose or damaged, it may need repair.
• Clean the Port: If you see any debris inside the port, gently clean it out using a soft brush or compressed air.

4. Secure the Connection

• Ensure that the power cord is inserted firmly into the printer’s power port. If it feels loose, double-check that it is pushed in all the way.

5. Power Cycle the Printer

• If the printer is already partially connected, try turning it on by pressing the power button while ensuring the cord is secure.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support