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‎06-27-2023 11:15 AM - last edited on ‎06-29-2023 11:43 AM by Retired

HP Recommended

After I upgraded my Mac Studio Max to Mac OS Ventura 13.4.1 My HP LaserJet M15w has stopped printing on just the Mac Studio. The printer will print fine from all the other computers and iPhone, iPads, on my WiFi. My M1 Mac Book Pro will print fine to the HP LaserJet M15W. and the MacBook Pro has Ventura 13.4.1 running on it. It prints fine. Just the Studio Max won't print. Any help please and thank you.

 

Gary 

3 REPLIES 3

‎06-29-2023 08:45 PM

HP Recommended

Hi @Garyantoine,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Try installing HP easy start and see if that helps. 

 

And also, by clicking this link install software drivers. 

 

You may also refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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‎06-30-2023 08:53 AM

HP Recommended

As it turned out the problem I was having was because for some reason the printer was trying to use a none functioning WIFI connection. All my other devises were set for the correct WiFi address. as soon as I fixed that all is well now.

 

Thanks for the help.

Gary Antoine

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‎07-02-2023 09:55 PM

HP Recommended

Hi @Garyantoine,

 

Fantastic news! Do keep us posted if you need any further assistance. Take care. 

Nal_NR-Moderator
I am an HP Employee

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