My New HP 1903e Printer will not print from Windows 11

[howardtay]

My New HP 1903e Officejet printer will not print, I am connect to the printer via a UTP Cat5 cable (No Wifi) it will scan and print but will not print via windows 11

[howardtay]

The printer was delivered today and I have connected it via cat5 UTP cable but it refuses to use the cable and keeps trying to access WIFI, my wifi is bad in the room that I want to use the printer.  HP 1903e All-In-One

[Dragon-Fur]

@howardtay 

Welcome to the HP Community --

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@howardtay wrote:

The printer was delivered today and I have connected it via cat5 UTP cable but it refuses to use the cable and keeps trying to access WIFI, my wifi is bad in the room that I want to use the printer.  HP 1903e All-In-One

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If I rearrange the numbers, perhaps you are asking about the HP OfficeJet Pro 9130e

If true, then yes -- the printer supports Ethernet.

The following is not "everything" -- it might be enough to provide the information you need to move forward.

-- Start --

Generally, if you plug in a working Ethernet cable from printer to your router, the Wireless will switch off on its own.

-- Just in Case --

 -- Windows --

Worth checking

Turn On or Off AutoSwitch for Wi-Fi Network in Windows 11

Next,

Check your router -- a weak, outdated, incompletely (or incorrectly) configured router is the bane of any network.  No one wants to hear this, of course.  Said another way -- It's worth checking that your router or its setup is not contributing to the problem.

Try a different Ethernet cable.

-- Printer -- Network Configuration --

If your Wireless does not work and the printer cannot connect to the network

AND

If your Ethernet does not work for any reason

try / consider

Open

 User Guide - HP OfficeJet Pro 9130e Series

 Go to Section Network and connection issues - Starting on Page 108

Read the sub-sections for  Wireless, Wi-Fi Direct, and Ethernet

-- Consider --

Next,

• Consider Restoring the printer to Network Defaults and possibly even Factory Defaults.
• Check whether it's time to update the Firmware.

Section Restore Network and / or Factory Defaults - Starting on Page 115

Next,

Lacking any type of network connection, yes -- you'll have to use the printer's control panel to configure the settings.

-- Additional Information --

  HP printer setup (Wi-Fi Direct)

If you can get the printer to connect to your network at all, even temporarily, you can try using the Embedded Web Server (EWS) to change the settings over to a working Ethernet connection.

-- Additional Troubleshooting / Details / Examples --

Example – EWS Setup – IPv4

EWS > HP Document / How-to (Basic format)

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

Alternate EWS format (Select newer printers and select Laser Printers)

Open your Browser >

Type / enter the Printer IP address into URL / Address bar

      Note → If the browser security will not let you open EWS, try a different browser.

Section Network > Primary Ethernet

Check / Adjust Status > IPv4

OR 

Check / Adjust IP Config > IPv4

OR

Open your Browser >

Type / enter the Printer IP address into URL / Address bar

      Note → If the browser security will not let you open EWS, try a different browser.

Section Network > Wi-Fi > Section IP Config > IPv4

Notes

• If your browser security will not allow you to open EWS, try a different browser.
• It is not mandatory that you use a manual / static IP address.  Doing so can improve stability.
• If needful and if supported, set the Band Frequency to the frequency you want the printer to use.
• If you assign a manual / static address on the printer, update your router to reflect the assigned IP address.
• EWS sections might be locked and require the printer’s PIN number to access.  Find the printer’s default PIN inside the ink cartridge ink cartridge / area, or perhaps on the bottom or back of the printer.  Check your printer’s User Guide first chapter for details – search the document for “ PIN “.

 =================================

Printer -- Restore Network / Restore Factory

Open your Browser

Type / enter the Printer IP address into URL / Address bar

      Note → If the browser security will not let you open EWS, try a different browser.

Section General 

Restore Default Settings 

OR

Restore All Factory Defaults

===================================

Message Content References

-- Take advantage of the extensive HP Video collection --

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Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP OfficeJet Pro 9130e

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