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Microsoft Windows 11

Hi I have tried to install a usb printer HP 2135 but it does not want to install 

1 REPLY 1
HP Recommended

Hi @cAuret 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

That’s frustrating, especially since USB printers should be straightforward to install. Here are some steps that might help:

 

Check USB Connection

  • Try a different USB port or cable.
  • If possible, test the printer on another computer to rule out hardware issues.

 

Run Windows Troubleshooter

  • Go to Settings > Devices > Printers & Scanners.
  • Click Add a Printer, then select Troubleshoot if the printer isn’t detected.

 

Install HP Drivers Manually

  • Download the latest drivers from HP’s support page.
  • Follow the installation steps carefully.

 

Check Device Manager

  • Open Device Manager (Win + X → Device Manager).
  • Look under Printers or Unknown Devices—if the printer appears, right-click and select Update Driver.

 

Reset Print Spooler

  • Open Command Prompt as Administrator and run:net stop spooler net start spooler
  • Restart your computer and try installing the printer again.

 

Try HP Print and Scan Doctor

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I'm an HP Employee.


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