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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
sailorbvi
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My computer and printer will not communicate even with a USB connection !

‎03-27-2021 05:15 PM - last edited on ‎03-29-2021 01:16 PM by Moderator

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This post was moved from: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HELP-My-computer-and-printer-will-not-c... -- by moderator. 

 

I tried everything that you suggested and my computer will not recognize that the printer is attachedby USB, it will let me scan a document but will not recognize for printing

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The_Fossette
HP Support Agent
HP Support Agent
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‎03-29-2021 01:35 PM

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@sailorbvi

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your printer?
  • What is the operating system you are using?
  • What is the exact issue you are facing?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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