My control panel screen is too bright!

[James2411]

Just installed a new Envy Photo 6240 printer and all was fine with the control panel screen. After siging up with Instant ink, the control panel screen is so bright I can't see what the functions are on screen!

[A4Apollo]

Hey there! @James2411, Thanks for stopping by the HP Support Forums! 

Don't worry I'll to help you out.

Try the steps recommended below.

Turn on the printer.
Wait until the printer is idle and silent before you continue.
Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
Remove the ink cartridges from the printer.
With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to a wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Reinsert the ink cartridges, and then close the ink cartridge access door.
If you receive a prompt to print a calibration page, do so.
If you disconnected the USB cable, reconnect it to the rear of the printer.
Try to print.

If the issue still persists after trying out the steps. The printer control panel display has gone faulty and It is a hardware issue with the printer.

Please contact HP support for service options. Click Here

Let me know if this helps! 
Have a pleasant day ahead! 🙂

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