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‎01-07-2020 10:03 AM

HP Recommended
Product: Hp deskjet 2622
Operating System: Other

I have bought this printer as a return item it did not come with the set up ink cartridges so now my printer will not work when I put the new ones in it. Will someone please tell me how to fix this issue 

1 REPLY 1

‎01-09-2020 01:42 PM

HP Recommended

@Kaylamoon224,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the printer is asking for the setup cartridges, however, you do not have them.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

We need to perform a few steps to override the setup cartridges. However, as the steps are confidential and specific to your printer. I will be sending you a private message please watch your inbox for more information.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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