Solved: My mother has set up her printer in russian, I need to chang... - HP Support Community

WIZARD-2 · ‎03-22-2017

my mother has set up her printer in Russian, i need to reset it to english. i have looked at most of the troubleshooting tips, cant find it. Many thanks in advance

WIZARD-2 · ‎03-23-2017

Thanks for your help, problem sorted and Mother told not to touch settings!! 😁

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AlliBee · ‎03-22-2017

Hi @WIZARD-2,

I will research this and get back to you with an answer.

AlliBee

Click the thumbs up + button if I have helped you. Mark Accepted Solution if your problem is solved. If both apply......do both.

AlliBee · ‎03-22-2017

Hi @WIZARD-2,

I found these steps to help you change the printer control panel language on your mom's printer from Russian to English.

These steps guide you through the process, even if you cannot read the language on the control panel.

Turn your printer off and then on.
On the printer control panel, swipe the display to the left, and then touch the Setup icon.
Touch the first option that displays on the printer control panel. This option is the Preferences menu.
Touch Language. Depending on your printer, the language selection is first or second option that displays on the printer control panel.
A list of available languages displays.
Scroll through the list to find your desired language option, and then touch Yes to confirm.

If for some reason this method doesn't work, there are additional methods listed on this page: Control Panel Displays the Wrong Language

Please let me know if you need further assistance.

Best regards,

AlliBee

Click the thumbs up + button if I have helped you. Mark Accepted Solution if your problem is solved. If both apply......do both.

DevRao · ‎03-22-2017

Hi,

Please Setup Button which is wrench icon () . Press the first option > Select the 3rd option which is language. Select Desired language.

Although I am an HP employee, I am speaking for myself and not for HP.

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WIZARD-2 · ‎03-22-2017

Thank you, but where do i find the wrench icon? In settings?

DevRao · ‎03-22-2017

Hi,

When the printer is turned on select the second screen. it is settings icon.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

WIZARD-2 · ‎03-23-2017

Thanks for your help, problem sorted and Mother told not to touch settings!! 😁

DevRao · ‎03-23-2017

Hi,

Glad to know that the issue has been resolved.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

My mother has set up her printer in russian, I need to change it to english

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