• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Pavilion Wave Desktop - 600-a035na

My new Klarstein Film & photo scanner TG-109B fails to install on my Windows 10 HP Wave desktop.  The installation software is aimed at Windows 7 etc., so rather old, but very similar devices are still being sold.  Klarnstein website is not helpful or reactive in a timely response, so is anyone out there able to point me to a resolution to get the film scanner installed and working?  Perhaps there is an app to resolve this?  HP are only interested in their own hardware, so not helpful either.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.