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HP Recommended

My office yet pro 6975 somehow has The software for a 6970. Everything seems to work except it does not recognize that it has a document feeder

1 REPLY 1
HP Recommended

All the 6870's use the same full feature software (windows).

 

full feature driver package for windows.  Try a reinstall then get the latest HP Smart.
https://ftp.hp.com/pub/softlib/software13/printers/OJ6970/Full_Webpack-40.16.1234_1-OJ6970_Full_Webp...

DeskJet Reference  6975
After installing the full feature driver package, click the windows key and select all apps and find HP.

Look for HP Scan.

BeemerBiker_0-1721159577256.png

 




If HP scan is not present then use HP Smart.
get HP Smart from the microsoft store if needed or if you want the newest version. You will have to sign into HP Smart using your HP account. The latest version as of Jun, 2024 is 154.2.1072.0 (USA English). If you do not have this version then go to the Microsoft store, find HP Smart, and click "update". If the button "update" is missing then you need to run "wsreset" from the Windows search bar.

To put HP Smart (or HP Scan) on the desktop:

For Windows 10, click Start. For Windows 11, click Start and click All apps This will show (see above) a list of all apps you have installed in Windows. Find the target app from the list, drag and pull the app from the Start menu to the desktop. This will create a desktop shortcut for the app installed from Microsoft Store.


 

 


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