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‎02-22-2025 06:29 AM

HP Recommended
Product: HP DeskJet 4258e All-in-One Printer

My printer HP Deskjet 4258e does not print in color my printer is connected with a MacBook Air with macOs Sonoma 14.5

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1 person had the same question
1 REPLY 1

‎02-26-2025 09:17 AM

HP Recommended

Hi @JoseDrivingScho 

 

Welcome to the HP Support Community! 

 

Thanks for posting your query! We're here to help you get back up and running.

 

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

 

Clean the printhead (HP Smart app)

Clean the ink smears (HP Smart app)

Check ink cartridges

Very low ink levels, using non-HP cartridges, and rough handling can cause print quality issues. 

Check the paper, print settings, and quality of the file being printed

Print an alignment page with the HP Smart App

 

For detailed instructions on how to perform the above steps, please click on the link below:

 

HP DeskJet 2800, 4200, 4900 Printers - Color or black ink not printing, other print quality issues |...

 

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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