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- Printer Setup, Software & Drivers
- My printer is not recognising the replacement duplex module.

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1 REPLY 1
06-18-2024 03:35 PM
This module is detected by a hall sensor (magnetic sensor) mounted on the front side of the cavity that the duplex module is installed into. Corresponds to the plastic extrusion circled in the picture below which holds the magnet that trips the sensor when you install the module.
Make sure the little button magnet is present, beyond that the sensor plugs into the PCA that contains the power button.
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