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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: My printer is not supported by Windows 11. Now what?
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01-04-2022 02:32 PM
I upgraded my laptop and then realized my printer is not supported by Windows 11. When I print, I get a printout that's a quarter of the size of what I'm printing, along with lots of bars that look like a bar code made out of thin slices of what I'm printing. I guess that's something. I have too much ink already purchased to ditch my printer.
I can print some files from my phone if I email myself. Are there any other workarounds you know of?
Solved! Go to Solution.
Accepted Solutions
01-04-2022 03:12 PM
I checked the printer driver updates on my Windows 11 computer and it shows the printer as supported by a Microsoft driver
You may need to update your driver to ensure the correct one is installed. disconnect the printer and delete it from your computer and then reconnect and let it install and it should install the right driver.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
01-04-2022 03:12 PM
I checked the printer driver updates on my Windows 11 computer and it shows the printer as supported by a Microsoft driver
You may need to update your driver to ensure the correct one is installed. disconnect the printer and delete it from your computer and then reconnect and let it install and it should install the right driver.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
01-04-2022 04:33 PM
Thank you!
My screen looked like this where I found to take off the printer and added it back as you suggested:
I wonder why it wasn't on the list of LaserJet printers? https://support.hp.com/ca-en/document/ish_4839960-4840167-16
But, I'm happy to report that your solution worked for me! I just printed like always. Thank you for your help. 🙂
01-04-2022 04:42 PM
Is giving kudos the same as marking "yes" to "Is this reply helpful?"?
I don't see a post that's clear because I don't see a star or something called kudos and the post I found just says 'button'. Plus, this "Let someone know their reply is helpful" didn't get a green, filled-in button after I already marked your post as helpful.
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