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‎04-22-2020 09:56 PM

HP Recommended
Product: Hp Officejet 8600
Operating System: Other

I went to put in new ink cartridges and now it’s reading “ There is a problem with the printer or ink cartridges “. I’ve taken them out, wiped them off, turned the printer on and off, removed the power cable and then plugged it up again, still I get the same error message! 

1 REPLY 1

‎04-26-2020 05:34 PM

HP Recommended

@Carter19901

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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