My printer is telling me to sign

[JamesHunter]

I'm trying to set up Scan to email but my printer is asking me to sign in as a device admin or printer user.  what is that?

[Dragon-Fur]

@JamesHunter 

Welcome to the HP English Community --

This could be a result of having changed one or more of the embedded Security > Access Control settings in EWS.

That said, unless you know what you doing, you'd not likely be in that section and would have left the Security settings as "Use Default".

"Guest" accounts do not normally have access to most printer usage settings -- this is normal and certainly the preferred setup. 

Simply put: 

• Stay out of the EWS embedded Security > Access Control section unless you can accept responsibility for the results of any changes you make.  Yes, the security is useful in certain situations -- Yes, you can lock up your printer and have to set it back to Factory to clear mistakes or printer tantrums.
• Do not give any except minimal access to Guests
• Do not set up Scan to Email as or for a Guest.

Example - EWS - Security > Access Control

EWS_9135_Security_Access-Control_Permissions_Printer-User-Accounts_3

What else?

Error messages are generated as can be done -- they might be generally accurate but can be out of context to your actual situation.

Perhaps the message simply indicates a missed setup or configuration in the Email Servers setup.

Reminder: 

Expect to use an App Password in place of your regular email password.  

How to...

 HP Color LaserJet Pro MFP 4301, 4302, 4303 - Set up and Scan to Email  

Video – EWS format for select new printers, including 9135e

 How to set up ‘Scan to Email’ on HP Color LaserJet Pro & HP OfficeJet Pro printers

and

User Guide – HP Color LaserJet Pro MFP 3301-3304/3388 Series

Section Set up Scan to Email using the Embedded Web Server (EWS) - Starting on Page 32

and

PIN information on Page 33

(Different Printer)

Example - EWS - Scan to Email

EWS_9135_Quick_Sets_Email_PDF_1-2_3EWS_9135_Quick_Sets_Email_PDF_3_3EWS_9135_Quick_Sets_Email_PDF_4-5_3EWS_9135_Scan_to_Email_Default_Options_8

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

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HP Color LaserJet Pro MFP 3301cdw  

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