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HP Recommended
HP Ink Tank Wireless 410 series
Microsoft Windows 10 (64-bit)

Since I connected my wireless printer to my new Wi-Fi router, my printer changed the name to "Scan Only -HP67F34F (HP Ink Tank Wireless 410 series) - DO NOT DELETE". It lost the function to print files normally then.  Why does it happen? I need impressions of documents, imagens, texts and everything in home.

My principal doubt is: how can I recuperate this functionality again? 

1 REPLY 1
HP Recommended

@AkhenatonG

 

Welcome to HP Support Community


I would like to help

 

Please uninstall the printer driver from root level and download the full feature software

 

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the full feature software Link: https://ftp.hp.com/pub/softlib/software13/printers/ITW410/ITW410_Full_WebPack_45.3.2597.exe and follow the onscreen instructions


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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