My printer says error code 0XB8846C24 and it won’t let me click any buttons and keeps flashing. help

[elliewin]

the error code it is showing is 0XB8846C24. the buttons on the side of the screen keep on flashing. i have tried unplugging and plugging back in already. i am not sure what to do please help.

[TEJ1602]

@elliewin, Welcome to HP Support Community!

Follow the steps below to isolate and resolve the issue-

Reset the printer-

Reset the printer to recover from printer failures.

1. With the printer turned on, disconnect the power cord from the printer.

2. Unplug the power cord from the power source.

3. Wait 60 seconds.

4. Reconnect the power cord to a wall outlet and to the printer.

   note:

   HP recommends plugging the printer directly into a wall outlet.

If the error message persists, continue to the next step.

Remove the ink cartridges and reset the printer-

1. Remove the ink cartridges from the printer.

2. With the printer turned on, disconnect the power cord from the printer.

3. Unplug the power cord from the power source.

4. Wait at least 60 seconds.

5. Reconnect the power cord to a wall outlet and to the printer.

   note:

   HP recommends plugging the printer directly into a wall outlet.

6. Turn the printer on.

7. Reinsert the ink cartridges, and then close the ink cartridge access door.

8. If you receive a prompt to print a calibration or alignment page, do so.

If the issue persists, it could be a hardware failure.

Please reach out to the HP Support in your region regarding the service options for your printer.

Hope this helps!

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