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‎11-04-2024 04:05 PM

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer

My printer has been able to print directly from my windows based computer over my century link wifi connection. Yesterday, it stopped. I have to "print" a file, have it sit in the queue, then go to wifi, connect to the direct printer link, then it will print. It appears maybe a driver is bad?? Any suggestions?

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1 REPLY 1

‎11-04-2024 04:20 PM

HP Recommended

Hi @Printeruser115 

To check the driver install try with HP Print Doctor:

>> https://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

ferRX_0-1729122255623.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
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