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- HP Community
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- Printer Setup, Software & Drivers
- My printer will not enter the power saving state

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03-23-2021 06:16 PM
My printer will not stay in Saver mode. It try's to go into power saving mode, then a second later reactivates. Click and then click the system will not stay in Power saver mode.
All computers were turned off so that no input could be received by the printer. Still cycles as it sits on the shelf. Nothing should be trying to wake it up. All Eprint and wireless systems also shut off.
Any ideas?
03-26-2021 12:36 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
- (1) Turn the printer on, if it is not already on.
- (2) Wait until the printer is idle and silent before you continue.
- (3) With the printer turned on, disconnect the power cord from the rear of the printer.
- (4) Unplug the power cord from the wall outlet.
- (5) Wait at least 60 seconds.
- (6) Plug the power cord back into the wall outlet.
- NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
- (7) Reconnect the power cord to the rear of the printer.
- (8) Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee